Our commitment
This Privacy Policy explains how Next Audio (“we”, “us”, or “our”) collects, uses, stores, and shares personal information when you visit nextaud.io or use our podcast and digital audio advertising services (collectively, the “Services”).
We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this page periodically.
Information we collect
We collect personal information — information that can reasonably identify you — in the following ways:
Information you provide directly
- Contact details — such as your name, business name, email address, phone number, and location when you submit a brief, request a callback, download a media kit, or contact us.
- Campaign and business information — such as advertising objectives, budget, targeting preferences, and files you upload as part of a brief or enquiry.
- Correspondence — including messages, feedback, or complaints you send to us, which we use to respond to your requests.
Information collected automatically
When you use our website or Services, we and our partners may automatically collect certain technical and usage information, including through cookies, pixel tags, and similar technologies.
- Cookies — small text files stored on your device that help us recognise your browser and improve site functionality. You can adjust your browser settings to refuse or alert you to cookies.
- Pixel tags — small code snippets that allow us or third parties to collect information such as your IP address when you view a page.
- Device and usage data — such as IP address, browser type, operating system, referring URLs, pages viewed, and interactions with our website or advertisements.
- Advertising identifiers — including identifiers assigned by third parties (for example, Google advertising IDs) used for measurement, analytics, and ad delivery. See Google's Privacy Policy for more information on how Google uses data received from partner sites.
Where we work with advertising networks and platforms, we follow their applicable privacy policies and use data to group audiences into relevant categories and deliver more effective advertising.
How we use your information
We use personal information collected from you directly, automatically, or from third parties to:
- Provide, operate, troubleshoot, and improve our Services.
- Respond to enquiries, complaints, and other communications.
- Manage your account and process your requests.
- Send service-related communications, including updates about your subscription or account.
- Send promotional communications where you have opted in (you may unsubscribe at any time).
- Analyse website and campaign performance, customer needs, and service effectiveness.
- Deliver and measure advertising, including ads we believe may be relevant to you.
- Personalise your experience on our website and Services.
- Detect fraud, enforce our terms, and comply with legal obligations.
We may combine information collected from different sources to tailor communications, improve our Services, and develop content. This policy does not cover the practices of third parties who disclose information to us independently. Where we combine such information with data we collect, we apply this Privacy Policy unless we have disclosed otherwise.
Data security, storage, and retention
We use industry-standard safeguards to protect personal information against unauthorised access, disclosure, alteration, or destruction. The level of protection corresponds to the sensitivity of the data. No security measure is completely infallible, and we cannot guarantee absolute security.
Your information may be stored and processed by Next Audio or on our behalf by trusted service providers. We retain information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law and contractual obligations.
How we share information
We may share personal information with advertisers, partners, vendors, and service providers in the following circumstances:
- With service providers who help us deliver our products and Services, under agreements requiring appropriate privacy protections and use limitations.
- With business and promotional partners to send you information about products or services that may interest you, where permitted and subject to your opt-out rights.
- In connection with a merger, acquisition, restructuring, or sale of assets, where personal information may be transferred as part of that transaction.
- Where required by law, regulation, legal process, or to protect our rights, users, or others — and only after verifying the lawful authority of the request where applicable.
- To prevent fraud or other unlawful activity, where permitted by law.
Except as described above, we do not sell your personal information or disclose data that directly identifies you without your consent, unless we are legally required to do so.
Third-party links
Our website may contain links to third-party websites, including social media platforms. This Privacy Policy applies only to information collected by Next Audio. We are not responsible for the privacy practices of other websites and encourage you to read their privacy policies before providing personal information.
Your choices
Marketing communications
You may opt out of promotional emails at any time by clicking “unsubscribe” in any marketing email we send, or by contacting us at suzi@nextaud.io. If you opt out of marketing emails, we may still send you important administrative messages relating to our business relationship.
Advertising preferences
If you opt out of interest-based advertising, you may still see ads from Next Audio on other websites or applications, but those ads will not be tailored based on your interests.
Cookies
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features. If you clear cookies after opting out, your preferences may need to be set again.
Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact us at suzi@nextaud.io.